Sewage issue currently affecting Arroyo Drive

Update: 05/30/2018 at 9:20 p.m. – Officials have repaired the pumps, restoring normal sewage flow in the City’s system. Our Public Works team will continue to monitor the situation to ensure the system operates as normal throughout the night. Moving forward, we’ll have more information for affected businesses and residents tomorrow morning once we’ve been able to investigate the situation. Thank you again for your patience.

We’ve included our original update below.

Please be advised that our Public Works team is currently working on resolving a sewage blockage that affects residents and businesses on Arroyo Drive. The sewage blockage is currently impacting our sewer system’s ability to carry sewage upstream. As a result, some residents may experience a backup with their sewage.

While we attempt to resolve this blockage, we ask that affected residents and businesses along Arroyo Drive attempt to reduce usage of the City’s sewage system while our crew works to resolve this issue. This includes limiting usage of washing machines, dish washers, toilets, bathtubs and any other activity that may produce wastewater. We apologize for the inconvenience, and we appreciate your patience.

Please scroll below for updates.

Public Works officials are currently attempting to remove wastewater from a well to fix the faulty pump

 

Another look at the affected well

Updates:

Update: 05/30/2018 at 9:20 p.m. – Officials have repaired the pumps, restoring normal sewage flow in the City’s system. Our Public Works team will continue to monitor the situation to ensure the system operates as normal throughout the night. Moving forward, we’ll have more information for affected businesses and residents tomorrow morning once we’ve been able to investigate the situation. Thank you again for your patience.

Update: 05/30/2018 at 9:15 p.m. – The City will be reaching out to affected businesses and residents once we’ve resolved the sewage backup. We will also have more details on general contact information tomorrow morning.

Update: 05/30/2018 at 8:43 p.m. – Public Works has regained access to the affected sewage pump that’s been causing the backup. They are now examining the pump to see if it can be repaired, or if a replacement is necessary.

Please continue to avoid Arroyo Drive while we attempt to resolve this issue. We appreciate your continued patience.

Crews have now regained access to the sewage pump for repairs. They will now determine if a replacement is necessary

Update: 05/30/2018 at 8:09 p.m. – Our crew has made progress with the sewage backup. Public Works is currently using a bypass valve inside the affected well to divert sewage away from the sewage pump. Once the tank is cleared of sewage, our team can reevaluate the sewage pump to resolve the backup.

A look at one of the affected sewage wells

Update: 05/30/2018 at 7:10 p.m. – Arroyo Drive has been closed to traffic as fire personnel assist residents who live on the street. Vista Cove Senior Living has been flooded on the first floor, and we’re relocating residents to the upper floors.

Update: 05/30/2018 at 6:45 p.m. – Public Works officials are currently trying to remove sewage from our pump chamber so they may access the sewage pump. Once this pump is restarted, crews will be able to resolve sewage backups.